Last updated: December 2025

These Terms & Conditions apply to all design services provided by Jonathan Lord. By commissioning work, you agree to the terms outlined below.

Services

I provide advertising, branding, print, and marketing design services as agreed in writing with each client. The scope of work, timeline, and fees will be confirmed before any project begins.

Any work requested outside the agreed scope may be subject to additional charges.

Quotes & Fees

All quotes are provided based on the project scope agreed at the time. Quotes are valid for 30 days unless otherwise stated.

Fees may be charged as:

• a fixed project fee
• a day rate
• an hourly rate

This will be confirmed before work begins.

Payment Terms

Invoices are payable within 14 days unless otherwise agreed in writing.

For larger projects, a deposit (typically 50%) may be required before work begins.

Late payments may result in work being paused until payment is received.

Revisions

Projects include a reasonable number of revision rounds, as agreed at the start of the project. Additional revisions or changes outside the original brief may incur extra charges.

Ownership & Usage Rights

Once full payment has been received, clients are granted the rights to use the final approved design for its intended purpose.

I retain the right to display completed work in my portfolio, website, and promotional materials unless otherwise agreed.

All unused concepts, drafts, or rejected designs remain my property.

Client Responsibilities

Clients are responsible for:

• providing accurate content and materials
• supplying feedback in a timely manner
• reviewing work carefully before final approval

Delays in feedback or content delivery may affect project timelines.

Cancellations

If a project is cancelled after work has begun, the client may be charged for work completed up to that point.

Deposits are non-refundable once work has started.

Liability

While every effort is made to deliver accurate and reliable work, I am not responsible for:

• printing errors not approved in final artwork
• third-party services (printers, developers, hosting providers)
• losses resulting from the use of delivered designs

Clients are responsible for final proofing and approval.

Confidentiality

Any confidential information shared during a project will be treated respectfully and not disclosed to third parties without consent.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Contact

If you have any questions regarding these Terms & Conditions, please contact:

Jonathan Lord
Email: hello@jonathanlord.uk